How do I contact ID me support?
Matthew Perez
Updated on March 21, 2026
How do I contact ID me support?
Legal Contact Information & Member Support If you have any questions about these Terms, or if you would like to request permission to use any of ID.me’s Materials, please contact our Member Support desk at [email protected]
How do I speak to iD mobile?
Dial 123 from your iD mobile, or +447782 333 123 from any other phone.
Why is my ID me not working?
Your credit profile may contain erroneous information. You may have already verified your identity with ID.me. Your submission may have contained an error or typo. You may have submitted expired documents.
Why is ID.me taking so long?
Depending on our volume of verifications, you may see long and/or fluctuating wait time estimates for Trusted Referee video calls. Wait times may go up at certain times of day when there are lots of people on the site. We apologize for the inconvenience.
How do I recover my ID.me account?
To reset your password:
- Visit ID.me.
- Click My Account in the upper right corner of the screen, then click Sign In.
- Then click the Forgot Password link below. You will be prompted to provide your email address; then follow the prompts in the email to reset your password.
Is iD Mobile part of 3?
All iD Mobile services runs on Three’s network, and they’re building the UK’s fastest 5G network! To provide a true 5G network you need 100MHz of 5G ‘spectrum’ (the bandwidth networks need to send and receive data). Three have 140MHz and are the only UK network to have that much.
Is iD a mobile?
iD Mobile is a mobile network owned by Dixons Carphone that uses Three’s network. It offers a range of great value Pay Monthly, Pay As You Go and SIM Only plans.
Why is id me taking so long?
What are the hours for ID me?
Our Member Support Team is available 24 hours, 7 days a week. Click the Contact Support button to contact our Member Support Team.
Is Apple support open 24 hours?
Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.